Privacy statement Qeludra B.V.
Qeludra B.V. processes personal data, as shown in this privacy statement. On this page, you can read what happens to your data.
B.V.Wilhelminakade 173, 41. Floor
3072 AP Rotterdam
Email: [email protected]
This statement applies to the website queludra.com and all subdomains but not to linked websites. If you have any questions about this privacy statement, please email us.
Use of your personal data
On the website qeludra.com and when purchasing services and products from Qeludra B.V., you leave (personal) data behind.
Qeludra only asks for the most necessary data. Your e-mail address is needed to be able to send you, for example, an e-book or invitation to online training; your first name is used to personalize emails.
Which personal data Qeludra B.V. processes depend on the options you use on the website (for example, the contact form, downloading a free resource, signing up for training) and on the products and services you purchase:
technical data such as MAC address and so-called identifiers in cookies
data about your activities on our website
personal information that you voluntarily share via the contact form or another form
Qeludra B.V. processes this data for one or more of the following purposes:
so that you can use all functions on the website
to call or email you if this is necessary to provide a service, to give you access to the member site, or to answer questions
to inform you about changes to our products and services
for marketing purposes, as permitted by law (and each email contains an unsubscribe link)
to analyze your behavior on the website and thus optimize the website
to tailor the offer to your preferences
Legal and administrative obligations bind Qeludra B.V. and, for example, need specific data for tax purposes.
Website visitors younger than 16 years
Qeludra B.V. does not intend to collect data from website visitors younger than 16 years. However, it is not possible to check the age of visitors. If Qeludra B.V. unintentionally has data about your child, please get in touch with us to have this information removed.
Qeludra B.V. does not store your personal data longer than is strictly necessary.
If you unsubscribe from the mailing list, your data will remain max. One month in the system. Website data can be viewed for a maximum of 24 months, but these cannot be traced back to you because this data is stored anonymously.
For the administration, the statutory retention period of 7 years applies.
Sharing Personal Data with Third Parties
Qeludra B.V. does not sell your data to third parties. However, the company does provide data to external parties if this is necessary to deliver products or services and comply with legal obligations.
Example: Qeludra uses an external party to handle payments, its team takes questions from (potential) customers, and your data is stored in an email marketing system.
When providing your data to an external party, Qeludra B.V. stipulates in a processor agreement that your data may not be used for other purposes and will be deleted as soon as they are no longer necessary. In this way, Qeludra B.V. ensures the same level of security and confidentiality of your data with external parties.
In case Qeludra B.V. sends you an interesting offer from a carefully selected external party. Such an email comes from Qeludra; the third-party provider does not have access to your data.
Cookies and Profiling
A cookie is a small information file stored in your computer, tablet, or smartphone browser when you first visit a website. Qeludra B.V. uses functional, analytical, and marketing cookies.
By combining your data – manually or with the help of cookies – Qeludra can send you more targeted content and better match your interests, prior knowledge, and products you have already purchased.
On your first visit to qeludra.com, you were informed about the cookies that Qeludra B.V. uses, and you have/have not given permission for the placing of marketing cookies. That consent is stored with a cookie so that you do not receive a cookie notification every time you visit.
You can always change or withdraw your consent on the cookie page. On that page, you will also find a complete overview of the cookies that Qeludra B.V. uses. Here is just a brief explanation.
Functional or technical cookies
Functional (technical) cookies ensure that the website works properly on all devices and browsers. These cookies do not store any personal data. The cookie that stores your cookie consent also falls into this category.
We use Plausible Analytics instead of Google Analytics to protect your privacy. This means we have 100% ownership of our website data. Our website data:
- is not shared with advertising companies or other companies.
- is not sent to any third parties at all.
- is not mined and harvested for personal and behavioural trend
- and is not monetized.
Marketing of tracking cookies
Marketing cookies, also known as tracking cookies, keep track of your surfing behavior so that we can offer customized content and advertisements.
The Facebook pixel keeps track of which Facebook visitors qeludra.com visit. Based on this, it is possible, among other things, to create advertisements specifically for the people who have visited a specific page.
Viewing, modifying, or deleting data
If you receive the newsletter, you can always unsubscribe with one click. If you want to change your details or unsubscribe in between, please send an e-mail.
Data for which a statutory retention period applies cannot be deleted.
You can send a request for access, correction, deletion, data transfer, request for withdrawal of your consent, or objection to the processing of your personal data to [email protected].
With up-to-date security measures, Qeludra B.V. limits the chance of misuse of your data. Think of the loss of your data (data breach) and unsolicited changes. Only the necessary persons have access to the data. This access is well protected.
The website has an SSL certificate, recognizable by the green lock in the address bar: data you provide is sent via an encrypted connection.
Do you have a complaint?
If you feel your data is not properly secured or there are indications of abuse, don’t hesitate to contact us. This also applies to questions or complaints about the processing of your personal data by Qeludra B.V.
If we cannot work it out together, you have the right to file a complaint with the Dutch Data Protection Authority based on the privacy legislation.
Qeludra, Rotterdam, 20. September 2022